Toysbuild value each and every single customer, and customer satisfaction is always our top priority. We are trying our best to speed up the process to make your package arrive as soon as possible. Your patience is highly appreciated. We thank you for your understanding.

Shipping Cost&Area
We currently offerfree shipping within the United States,
We DO NOT ship to PO BOXES or APO, nor AK, HI, PR.

SHIPPING TIME
In-stock orders typically ship within 1-2 business days, unless otherwise noted on the product page.
Once you place an in-store order, please allow 2-7 business days for the delivery.
A shipping confirmation email will be sent to the email address attached to the order once the order has shipped.
Please note:
If your order includes other accessories, they will be shipped separately.

Shipment Adjustment
No Charge for changing the delivery address Before you receive the shipping confirmation.
$20 Will Be Charged for changing the delivery address of a shipped out item (Not delivered yet).
Delivery address CANNOT be changed if the item has already been delivered to the original address successfully.

Order Tracking
Purchased with a registered Toysbuild.net account: Go to My Account and check Order History to get your order status.
Purchased without an account: Go to Track Your Order page, type in your order confirmation number to get your order status.
Wrong shipping information provided may cause delay or failure of the delivery.
For more shipping information, send an email to support@Toysbuild.com. We will get back to you whithin 24 hours.

Kindly Notes:

  1. Shipping times can be affected by variable customs clearance times or public holidays. If you have not received your package based on the above estimates, please kindly contact us for help.
  2. Shipping times will be affected during public holidays, as manufacturers and couriers will limit their operations at these times. Unfortunately, this is outside of our control. Normal service resumes immediately after each holiday.
  3. It can take a few days after order shipment before the tracking number becomes active on the courier’s system. If the information has not appeared on the courier’s website, please try again later.
  4. All estimated/typical delivery times are derived from past data collected from past orders. They are approximate times for reference only.
  5. Please note we are not responsible for any lost, stolen, or damaged items due to the actions or inactions of FedEx or any other parcel service.

We appreciate your understanding and patience regarding the shipping process. We are committed to delivering your Order in a timely manner while ensuring its safe arrival. If you have any further questions or concerns, please don’t hesitate to reach out to our customer service team.
Email:support@Toysbuild.com
Service Time:
MON to FRI: 9:00AM – 22:00PM
SAT And SUN: 10:00AM – 18:00PM.