Frequently Asked Questions
No need to worry about various issues; you can quickly get the information you need here.
Suitable age
What age group are your products suitable for?
Most of our building sets are suitable for children aged 8 and up as well as adults. Our largest sets contain over 10,000 pieces and are specifically designed for adult collectors and enthusiasts.
Shipping
How long does shipping take?
After an order is placed, order processing typically takes 3 to 5 business days, and standard global shipping usually takes 7–15 business days. If you require faster delivery, please contact customer service to arrange international express shipping.
How are building block sets packaged?
The toy sets are carefully packed into protective boxes. The assembly parts inside are typically sorted into separate bags.
Business kits
Do you offer custom designs?
Certainly! We have our own manufacturing and supply chain facilities. Just share your concept with us, and our design team will create a custom set for you, complete with building instructions and a parts list.
Do you offer discounts for bulk purchases or wholesale?
Yes, we offer special pricing for bulk orders and wholesale partners. Please contact our customer service team to receive a VIP bulk quote tailored to your needs.
MOC Cooperation
What is a MOC?
MOC stands for My Own Creation. It usually refers to a custom model designed by a fan builder rather than an official set.
Who designed the MOCs?
Many of the MOCs in our catalog are designed by expert brick enthusiasts from around the world.
SERVICE
What happens if parts are missing or damaged?
We offer free replacements for any missing or damaged parts. Simply contact our customer service team with your order number, and we will ship the replacement parts to you immediately.
Contact Us:support@toysbuild.com
Brand Mission
Brand Vision
About TOYSBUILD
Building blocks are more than just toys; they are vessels for creativity and dreams.
TOYSBUILD Philosophy
We collaborate closely with leading brick manufacturers and utilize state-of-the-art production equipment. Every brick is precision-engineered to ensure a perfect fit—offering smooth assembly and disassembly—while maintaining superior craftsmanship, stable compatibility, and strict safety standards.
We believe that building blocks are more than just toys; they are a medium for creativity and dreams. Our slogan is "Build U Dreams." Whether it involves a child's boundless imagination or an enthusiast's collectible creation, TOYSBUILD provides a diverse range of sets as a foundation, encouraging everyone to dream big and build with their own hands.
MOC Collaboration
From sci-fi vehicles and vintage scenes to creative sculptures, our top-tier manufacturing capabilities and precision equipment ensure that designers' ideas move beyond the blueprint. We help enthusiasts easily recreate masterpieces and freely explore the joy of MOC building.
If you have great ideas, please contact us; we would love to hear your suggestions.
📧 Email: support@toysbuild.com